Frequently Asked Questions

Everything you need to know about your Kaja Beauty experience.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Are Kaja Beauty products cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals at any stage of the production process.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select European countries. Please check our shipping page for the full list of available locations.